CoverageClubb Limited (“we”, “our”, “us”) is committed to protecting your privacy and confidentiality. 

1.    Introduction

 

Welcome to CoverageClubb.com (“the website”). This privacy policy describes how we collect, use, and share personal information when you visit the website.

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2.    What Information We Collect, Use and Why

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We collect or use the following information to provide services:

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•    Names and contact details
•    Addresses
•    Purchase or account history
•    Payment details (including card or bank information for transfers              and direct debits)

•    Account information
•    Website user information (including user journeys and cookie                  tracking)
•    Records of meetings and decisions
•    Information relating to compliments or complaints

     

We collect or use the following information to comply with legal requirements:

 

•    Names
•    Contact information

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3.    Lawful Bases

 

Our lawful bases for collecting or using personal information to provide services are:

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•    Consent
•    Contract
•    Legal obligation

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Our lawful bases for collecting or using personal information for legal requirements are:

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•    Consent
•    Contract
•    Legal obligation

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4.    Where We Get Personal Information From

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•    People directly

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5.    How long we keep information

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We keep information no longer than is necessary for the purposes for which the information is processed or for as long as the law requires us  to.

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6.    Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

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7.    Sharing information Outside The UK

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Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

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8.   Your Data Protection Rights

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Under data protection law, you have rights including:

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Your right of access - You have the right to ask us for copies of your personal data.

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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.​

 

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

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To make a data protection rights request, please contact us using the contact details below.

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9.    How to complain

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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details below.

 

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

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10.    Contact Us

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If you have any questions about this privacy policy, please contact us at:

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•    Email: james@coverageclubb.com
•    Address: 128 City Road, London, EC1V 2NX, United Kingdom